Sharing a Martini with a new acquaintance recently, the subject of vacations in Mexico came up. He had just come back from Mazatlan (not one of my favorites) and I asked if they had ever been to the Riviera Maya, south of Cancun.He said they had been there once and didn't like it. "The Riv" is one of my travel company's most popular destinations so, needless to say, I was surprised!
They didn't like that they were in the middle of nowhere and couldn't do a thing without taking taxis. It turns out that they found a resort that "looked nice on-line" and booked it without giving any thought to details other than pictures, descriptions and prices.
We know the resort where they stayed - and it is a very nice resort that we have sent clients to for the 7 years since it was built. But, we would have never recommended it to these folks! They were interested in "seeing & doing". We would have recommended one of several great resorts within easy walking distance to downtown Playa del Carmen.
The place where they stayed is perfect for people (like us) who are going for "resort living"... to enjoy the pool, the beach, the spa, the fine dining and the cocktail lounges... and a couple books. But, it wasn't right for these people!
That's why a good travel counselor is worth their weight in gold! If you don't have one, find one! Dispelling the myth, a travel agent will usually save you money... and will always assure the right situation for you!
Cheers,
Dick
