Wednesday, February 26, 2014

Here's Why You Need a Travel Agent

My agency's most popular Sun Destination is the Riviera Maya. If you look at our web site (and I really hope that you do!) you'll see that we claim to feature 3 or 4 different resort groups along this fabulous Mexican "sun coast".


Every one of them is 4-Star or better; and every one of them is very high quality. So, why do we "specialize" more than one? The answer is simple: Every client has a little different set of interests.

For example, our personal favorite has the very best cuisine and a fabulous spa. And, we love fine dining as well as nice spa facilities and service. But, we are not beach people! We prefer being around the resort's pools. This particular resort does not have a particularly great beach. In getting to know our client, we learn that they love walking the beach and playing in the ocean. Further, they are not spa people. So, for them, our favorite is not right for them. We recommend another resort that does have a gorgeous beach.

Another element: A client matching the desires noted above may have been to XYZ Resort seven years ago, loved the beautiful beach and want to go back. What was a beautiful beach before the last hurricane is now gone. We know that... but do they? Will that resort honestly point out that their beach is gone?

Now, if you look them up on-line, the pictures and descriptions are lovely. The price for each is about the same. But these nuances are not contained in the information.That's why you need a professional!

We've been there. And, we get constant feedback from the clients we've sent. Rely upon a good travel agent!!! I would hope you choose us, but there are many good ones out there!

(One final note: Many people think that reviews on TripAdvisor will guide them. But, it is becoming increasingly evident that many reviews are skewed. Resort owners and managers posing as past guests are making glowing comments AND people connected with competing resorts also posing... this time to unfairly criticize a resort. Beware!)

Cheers,

Dick

Thursday, February 06, 2014

Grand Velas Resorts are Fabulous!


Last January we loved our stay at the Grand Velas Resort Riviera Nayarit near Puerto Vallarta. In fact, we liked it so much we thawed out at the Grand Velas Resort Riviera Maya near Cancun.


Now we're back in the freezing winter wonderland of Minnesota and the memories of our stay in Mexico last week are all we have to keep us warm!

We have always loved luxury cruises - most notably Silversea Cruises and Seabourn Cruises - largely because of the extraordinarily friendly and efficient service… and the fabulous food. The Grand Velas resorts are every bit as good as those two cruise lines - and that's saying a lot!!!!

Our travel company, Acendas/Gateway Express, recommends Grand Velas Resorts for the very finest in all-inclusive resorts!

If this sounds good to you, I would be happy to share more and perhaps give you some tips. Just email me.

Happy Landing,

Dick