Friday, November 26, 2010

Gateway Express Travel of Minnesota

Note: This post is an update of one posted about a year ago. The original post was among the most "liked" of any I've done.

My agency's most popular sun destination is Mexico's Riviera Maya. If you look at our web site (and I really hope that you do!) you'll see that we feature 3 or 4 different resort groups along this fabulous coast.

Every one of them is 4-Star or better; and every one of them is very high quality. So, why do we "specialize" more than one? The answer is simple: Every client has a little different set of interests.

For example, our personal favorite has the very best cuisine and a fabulous spa. And, we love fine dining as well as nice spa facilities and service. But, we are not beach people! We prefer being around the resort's pools. This particular resort does not have a particularly great beach. In getting to know our client, we learn that they love walking the beach and playing in the ocean. Further, they are not spa people. So, for them, our favorite is not right for them. We recommend another resort that does have a gorgeous beach.

Another element: A client matching the desires noted above may have been to XYZ Resort seven years ago, loved the beautiful beach and want to go back. What was a beautiful beach before the last hurricane is now gone. We know that... but do they? Will that resort honestly point out that their beach is gone?

Now, if you look them up on-line, the pictures and descriptions are lovely. The price for each is about the same. But these nuances are not contained in the information. That's why you need a professional!

We've been there. And, we get constant feedback from the clients we've sent. Rely upon a good travel agent!!! I would hope you choose Gateway Express Travel, but there are many good travel agencies out there!

(One final note: Many people think that reviews on TripAdvisor will guide them. But, it is becoming increasingly evident that many reviews are skewed. Resort owners and managers posing as past guests are making glowing comments AND people connected with competing resorts also posing... this time to unfairly criticize a resort. Beware!)

Cheers,

Dick

Monday, November 08, 2010

Silversea Cruises Rock!

Our annual bicker-fest with 6 relatives is well-underway! (Just kidding... our party of 4 couples get along great on these European Cruises!!!)

I’ve sung the praises of Silversea Cruises many times in the past - and here I go again! This time it’s more Asia than Europe though with 3 days in Turkey, a day in Israel and 2 days in Egypt... along with some Greek Isles and Athens.

This one is about as exotic as we’ve done... Istanbul, Kusadasi (Ephasis), Jerusalem, Haifa, Alexandria, Cairo (and the Pyramids) and Cypress.

I can’t think of a possible way the Silversea staff could be any more perfect in anything they do. How easily we can get spoiled!

Talk to you later... it’s cocktail time!


Dick